Mental health support
Help for your mental health, from urgent support to talking therapies.
Need help now?
Call 111 and choose option 2, or text SOS to 80899. During our opening hours you can also ask us for an urgent appointment.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Mental health services
Norfolk and Waveney Talking Therapies
Free NHS talking therapies for anxiety, depression, stress, panic, OCD and other common problems. For people aged 16 and over.
Refer yourself online or call 0300 123 1503 (Monday to Friday, 8am to 8pm).
Children and young people (0 to 25)
Just One Norfolk offers emotional health advice and support for children, young people and their parents or carers.
Call Just One Number on 0300 300 0123 or text 07520 631590 (Monday to Friday, 9am to 5pm). Mental health support for 0 to 25s
Norfolk and Waveney Mind
Local mental health charity offering support groups, wellbeing activities and advice on the right service for you.
Call 0300 330 5488 or visit Mind's service directory.
For more information, see where to get urgent help for mental health and the NHS mental health pages.
Someone to talk to
New from 28 October 2026
24/7 All Age Crisis Text Support Service
Free, private help straight away from trained staff, by text message, WhatsApp or webchat. It is open 24 hours a day, 7 days a week.
It is for people of all ages who feel distressed, anxious, lonely or overwhelmed, or anyone who needs support now.
- Text: text SOS to 80899
- WhatsApp: 0800 884 0655
- Webchat: nxgthrive.co.uk/crisis-text-service
Paid for by NHS Central East, NHS Norfolk and Suffolk and NHS Essex integrated care boards. Run by NXG Thrive. It works alongside other NHS and local mental health services.
Samaritans
Call 116 123, free, any time, day or night. samaritans.org
Shout
Text SHOUT to 85258, free, 24 hours a day. giveusashout.org
Page last reviewed: 30 October 2026