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In an emergency call 999. If you need help urgently when we are closed, use NHS 111 online or call 111.
News
Notices and updates from the practice.
28 October 2026
New 24/7 crisis text support for all ages
The East of England 24/7 All Age Crisis Text Support Service goes live today, Wednesday 28 October 2026. It gives free, confidential and immediate access to trained responders for people of all ages experiencing emotional distress, anxiety, loneliness or overwhelming thoughts.
The service is commissioned by NHS Central East, NHS Norfolk and Suffolk and NHS Essex integrated care boards and delivered by NXG Thrive. See mental health support for other services you can contact.
28 October 2026
Welcome to our new website
We have launched a new website. It is designed to work well on phones and with screen readers, and puts the things patients ask for most at the top of every page.
Our online request form is not ready yet. Until it is, please contact us through the NHS App, by phone or at reception. We will post here when the form goes live.
If something on the website is wrong or hard to use, please tell us.
28 October 2026
Flu and COVID-19 vaccinations for winter 2026 to 2027
Free flu vaccines are available to people at higher risk from flu. This includes people aged 65 or over (including those who will be 65 by 31 March 2027), people aged 18 to 64 with certain long-term health conditions, pregnant women, care home residents and unpaid carers. Children have a separate nasal spray vaccine.
COVID-19 vaccines are for people aged 75 or over (including those who will be 75 by 31 January 2027), care home residents, and people aged 6 months to 74 years with a weakened immune system.
To book your vaccination, please contact us through the usual routes: the NHS App, by phone or at reception. See contact us for our phone number and opening hours.
If you cannot come to your appointment, please cancel it as early as you can so we can offer it to another patient. You can cancel by phone, through the NHS App, or by replying to your appointment text message.
In September 2026, 60 appointments were missed. That is about 900 minutes (15 hours) of appointment time that could have been offered to other patients.
28 October 2026
Do you look after someone?
If you look after a family member, partner or friend who could not manage without your help, please tell us. We will note it on your record, offer you a flu vaccine, and can point you to local support.
Carers Matter Norfolk gives free advice and support to unpaid carers. Call 0800 083 1148 or visit carersmatternorfolk.org.uk.
